In this exploration of a remarkable career journey, we delve into the life and experiences of Lucy Clements, the interim director of Integrated Children’s Commissioning in Surrey.
A Purpose-Driven Path
Lucy’s current role as the interim director involves overseeing Integrated Children’s Commissioning across Surrey, working within the health integration framework for Surrey Heartlands. It’s a role that spans Surrey County Council and Surrey Heartlands Integrated Care Board, positioning her as a significant player in the integrated care system. As she elaborates on the intricacies of her responsibilities, it becomes evident that her journey is more than just a series of career moves; it is a story woven with threads of purpose and commitment.
Shaped by Childhood: Early Influences
Her journey began with a childhood marked by a tragic event – the death of her father when she was only six. Yet, instead of succumbing to the grief, Lucy’s family cultivated an environment focused on supporting others, instilling in her a deep-seated value for helping those in need. This early exposure to healthcare discussions sowed the seeds of a purpose-driven career.
A Career Shift: From Banking to Healthcare
Lucy’s transition from investment banking to the NHS was a pivotal moment shaped by a realisation about the misalignment of her corporate career with her values. The NHS graduate management training scheme provided the perfect intersection of her business interests and the opportunity to make a meaningful impact on healthcare. This shift, while drastic, laid the foundation for a career that resonates with purpose.
Navigating Clinical Challenges
Entering a clinical environment without a clinical background presented its challenges. The initial struggle lay in building credibility, which Lucy achieved by recognising her role in supporting clinicians rather than directly saving lives. Her managerial skills became a bridge, facilitating collaboration and earning the respect of her clinical counterparts.
Authentic Leadership in Tough Situations
Authenticity emerges as a cornerstone in Lucy’s leadership philosophy, particularly in challenging situations. Transparency and staying true to oneself while delivering difficult news or making tough decisions, she believes, fosters trust and understanding. This authenticity, borne out of her own values and experiences, has become a defining feature of her leadership style.
Balancing Motherhood and Career
Returning to work after having children introduced a unique set of challenges. The conflict between the desire for challenging roles and the pull towards maintaining work-life balance surfaced during a period of restructuring at the hospital. Lucy’s story echoes the universal struggle faced by many mothers, navigating the delicate balance between career aspirations and family responsibilities.
Confidence Amidst Doubt: A Personal Struggle
A specific experience tested Lucy’s confidence upon returning to work after her second maternity leave. A transformation role in a reshaped hospital left her feeling disconnected, with roles she once aspired to filled by others. It was a period marked by self-doubt and the questioning of her choices, a sentiment many individuals, especially women, can relate to.
Rediscovering Balance: A Turning Point
The turning point came when Lucy found a role that aligned with her skills and allowed for a four-day workweek. This opportunity not only reintegrated her into the senior leadership of the organisation but also provided a balance between professional fulfilment and family life. Lucy’s journey reflects the importance of perseverance and resilience in navigating the complexities of career and motherhood.
Confronting Imposter Syndrome
Imposter syndrome, a constant companion for Lucy, is a challenge she faces daily. However, her approach involves rationalising those feelings and recognising that others likely don’t judge her as harshly as she judges herself. Confidence, she contends, comes with time and experience, echoing a universal truth about the professional journey.
Guided by Mentors: Role Models and Advocates
Role models and advocates have played a pivotal role in Lucy’s career journey. Nikki, a former boss, taught her the positive impact of embracing emotions in the workplace. Another influential figure, the Chief Operating Officer, recognised Lucy’s skills and supported her transition into a new role. Their guidance underscores the importance of mentorship and support in professional development.
Embracing Emotion in Leadership
Being an emotional and empathetic leader is integral to Lucy’s identity. She navigates leadership by embracing emotions as a strength, fostering connections and inspiring teams. Her leadership style, though different from the more reserved, illustrates the positive impact emotions can have in the workplace, whether expressing passion for the job or providing support during challenging times.
Lucy’s story is a testament to the complexities many individuals, particularly women, face in navigating the professional landscape. Her experiences with imposter syndrome, balancing work and family, and the significance of role models emphasise the need for authenticity and support in leadership. As she continues to lead with empathy and resilience, Lucy’s journey serves as an inspiration for those striving to find purpose and balance in their own careers.
