Emma Heath leads a conversation on service management in the NHS, featuring insights from Chris Edwards, Digital Technical Manager at Mid Yorkshire Teaching NHS Trust, Sanjay Basra, Head of IT Service Delivery at The Newcastle Upon Tyne Hospitals NHS Foundation Trust, and Sam Coombs, Service Operations and Transition Manager at York and Scarborough Teaching Hospitals NHS Foundation Trust. Explore strategies for effective service delivery, digital transformation, and operational excellence within healthcare institutions.