Today’s episode is hosted by James Gosden and he is joined on the podcast by Lina Gustafsson, Head of Cross Architecture & Transformation at Nordea, and Johanna Jover, Product Owner at Skandia.

The conversation explores how AI is changing leadership and the management of high-performing teams, particularly within the highly regulated financial sector. The speakers discuss why successful AI adoption requires more than implementing new tools, highlighting the importance of adapting leadership approaches, organizational structures and ways of working. They also examine the challenges of balancing efficiency and experimentation with regulatory requirements, while maintaining trust, psychological safety and clear human accountability.

The discussion also looks at how leaders can encourage creativity and innovation without compromising business responsibilities, why AI initiatives need to be tailored to different roles and teams, and how organizations can better measure the outcomes of AI-driven transformation. Finally, the speakers consider the importance of human interaction, customer perspectives and continued collaboration, emphasizing that AI can reveal existing organizational complexity rather than automatically solve it.