Today’s episode is hosted by Ben Wells and they are joined on the podcast by Marc Andresen, SAP UX Manager at Danfoss A/S, Vincent Stockert, Senior Delivery Manager at Danfoss A/S, Anahit S. Hovhannisyan, SAP Security & GRC Manager at CRH Plc (HQ) and Nakul Karnani, IT Integration Manager at Medline Industries, Inc.

The conversation explores change management best practices within complex business and technology environments. It considers the importance of effective communication, stakeholder engagement and structured planning when implementing new systems, managing organisational transitions and aligning technology initiatives with business objectives.

The exchange highlights how SAP implementation, user experience, IT integration and security governance relate to successful organisational change. It also examines the broader role of leadership, collaboration and continuous improvement in change management, helping organisations navigate evolving processes, reduce implementation challenges and support technology adoption. These themes are relevant to professionals working in enterprise IT, digital transformation and business process improvement.