In this episode of Founders’ Tales, we speak with Meghan Joyce, CEO of Duckbill, a company building execution infrastructure that enables AI systems to complete complex real-world tasks through a combination of automation and human support. Drawing on her experience at Uber and Oscar Health, Meghan shares how her career at the intersection of technology and human services inspired the creation of Duckbill.

Duckbill focuses on solving one of the biggest challenges in the AI era: translating digital intelligence into real-world outcomes. While AI can generate insights and recommendations, many everyday tasks still require coordination, judgment, and execution in environments that are unpredictable or not designed for automation. Duckbill bridges this gap by creating systems that allow AI agents to hand off tasks to human operators when needed, ensuring reliable and high-quality results.

They also discuss leadership principles such as maintaining high standards while providing strong support, fostering a culture where feedback is encouraged and continuous improvement is expected. Meghan shares insights on how strong team culture enables organizations to evolve alongside the changing needs of the business.

Beyond product and technology, Meghan reflects on the importance of resilience in entrepreneurship, noting that persistence is often the key differentiator between companies that succeed and those that fall short. She emphasizes that roadblocks are a natural part of building something new, and progress comes from consistently finding ways to move forward.

Looking ahead, Duckbill is expanding access to its infrastructure through APIs and integrations that allow AI agents to interact directly with its execution layer. As AI adoption accelerates, the company aims to become a foundational layer connecting digital intelligence with real-world action.