Today’s episode is hosted by Gemma Thomason and they are joined on the podcast by Mart Roosimägi, Head Of AI Scaling And Strategy at Swedbank, Kewal Shah, US Lead, Credit Risk Management at Klarna Bank and Franklin Martins De Souza, IT Service Continuity Management at Nordea.
The conversation explores how organisations balance risk and reward while managing compliance within fast-moving financial services environments. The exchange highlights the growing importance of governance, operational resilience and strategic decision-making as businesses adapt to evolving regulations, digital transformation and emerging technologies.
The discussion also examines credit risk, AI strategy and continuity planning, alongside the challenges of maintaining agility while ensuring regulatory compliance. Throughout the episode, the guests reflect on innovation, leadership and how financial institutions are navigating complex business environments while supporting sustainable growth and operational stability.
