Today’s episode is hosted by Gemma Thomason and they are joined on the podcast by Ketil Clorius, Fraud Strategy and Transformation Expert.
The conversation explores PSR regulation and its growing impact on financial institutions, focusing on how banks must adapt to shifting expectations around fraud prevention, compliance and customer protection.
The exchange highlights the operational and strategic challenges that organisations face as regulatory pressure increases. The discussion also touches on preparedness across the sector, examining gaps in current approaches and the need for stronger alignment between risk management and business strategy. Broader themes include payment security, financial regulation and how firms can respond effectively to PSR regulation while maintaining resilience.





