Host Sean Thompson is joined by Maja Bro Gregersen, Head of CX & Data at Aller Media, Philip Illum Thonbo, User Experience Lead at Trifork, and Katrine Hansted Bommarius, Head of UX & Design at IBM Client Innovation Centre. These industry experts discuss the evolving role of AI in design, how it’s reshaping customer experience, and what it takes to integrate AI into user experience strategies. They share practical insights on designing AI-driven solutions that meet human needs while pushing the boundaries of innovation in tech and media.