Do you know that research shows companies with a formal onboarding programme retain more than 90% of new employees, compared to just 30% at companies without a formal onboarding programme?
That’s staggering but it also suggests that having a well-designed onboarding programme makes good business sense.
In other words, having a good onboarding programme will improve your retention rate and productivity, boost your competitive edge and increase profits. It’s no wonder data from BCG Consulting reveals that onboarding ranks No. 2 out of 22 HR practices that have the highest business impact.
Andy Brack, Director at Evolution Recruitment UK, shares 10 steps to successful candidate onboarding here.
1. Explore and Sell
Take an interest in the candidate. Ask them what they want from the role. Use this information to help you sell your opportunity to them.
2. WOW Factor
Make the candidate feel wanted. Impress them. Show them around the workplace and facilities. Introduce them to their potential new colleagues.
3. Time Kills All Deals
Move quickly with any offer. Send out contracts and required paperwork as soon as possible. Candidates in short supply will have more than your offer to consider.
Be in close communication with your new hire. Check in regularly and invite them for lunch. Invite some of the team members to start building relationships with new hire.
Work with the new employee to create a plan. Ask for preferences on hardware and software. Discuss projects and future requirements to maintain their interest.
Create a timetable to give to your new employee. This gives them an idea of what to expect and can help ease nerves, making their first few weeks more enjoyable.
7. First Impressions Count
Be ready for your employee’s first day. Ensure that their workspace and equipment are set up. Don’t leave them to stand around feeling awkward.
Hold an initial 30-60 minute meeting to update on any changes. Discuss timetable and immediate requirements. Introduce to the new hire to colleagues and tour the workplace with them.
9. Use a Buddy System
Partner them up with a buddy to help them with any problems or questions they may have. Arrange for them to take the new employee for lunch.
Conduct regular reviews with the new staff members. Listen and take action. Don’t just give them lip service.
As the competition for talent heats up, you can’t afford to leave your onboarding process to chance. People are a company’s most important asset and it pays to keep them motivated and engaged. Check out the other resources we have for tips to help you with that.
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