In this episode, Andy Davis talks with Bijan Yeylaghi, Head of Customer Data at Aviva, about the transformative role of data in the insurance sector. Bijan delves into Aviva’s strategies for harnessing customer data to improve decision-making, enhance customer engagement, and drive innovation. This discussion highlights the importance of data analytics in reshaping the insurance industry and reveals how Aviva is leading the way in data-driven solutions.