Service Desk Analyst

About this role

Service Desk Analyst (Permanent)
Up to £26,000 plus allowances c.£3500, Cycle to work scheme, Car allowance, 25 days annual leave, Employee support, including Life Assurance and critical illness pay 24/7 Colleague Assistance Programme and Financial Wellbeing Support Option to buy and sell leave, Enhanced maternity and paternity leave

Embark on a Sustainable Career with a Pioneering Ethical Employer Dedicated to Making the World a Better Place!

Service Desk Analyst

Are you passionate about making a positive impact on our planet? Do you want to be part of a company that is committed to providing net-zero carbon sustainable products by 2040? If so, we have an exciting opportunity for you!

As a key player in our mission to transform our business, you will have the chance to contribute to creating a better world for the next era.

We encourage ambitious colleagues to progress to different levels and areas of the business, with some peers starting in the Service Desk and becoming Team Leads in our Data and Development teams, respectively!

What You Will Be Doing

We are seeking an avid individual to join us at our Head Office in Warrington. As a Service Desk Analyst, you will play a crucial role in delivering exceptional service and technical support to our colleagues worldwide who rely on IT Services.

About You

  • Solid understanding of TCP/IP, LAN, and WAN network topology and design.
  • Knowledge of hardware troubleshooting and assembly.
  • Proficiency in addressing network-related issues.
  • Familiarity with configuring mobile devices through Mobile Device Management (MDM).
  • An organized work approach coupled with a positive attitude.
  • A valid driver’s license.
  • Proficiency in Microsoft Office 365.
  • Competence in managing Active Directory.
  • Exceptional customer service and communication skills.

Who We Are

We are a global leader in sustainable materials, operating in the UK, USA, and across Europe. We specialize in recycling all reusable materials from various waste streams, generating nearly 11 million tonnes of sustainable materials annually and saving almost 11 million tonnes of CO2.

As a privately-owned company, we prioritize family values and care about our people, customers, workplace, and communities.

We value not only what we do but also how we do it. Our behaviors, aligned with our values of Integrity, Trust, Accountability, and Innovation, guide our actions and define our success as One Team.

Why Join Us?

We offer a comprehensive package that rewards your dedication and commitment. Our benefits include:

  • Up to £26,000 plus allowances (approximately £3,500).
  • Cycle to work scheme.
  • Car allowance.
  • 25 days’ annual leave.
  • Employee support, including Life Assurance and critical illness pay.
  • 24/7 Colleague Assistance Programme and Financial Wellbeing Support.
  • Option to buy and sell leave.
  • Enhanced maternity and paternity leave.

If you embody our values and want to make a difference to society and the world at large, we want to hear from you! Contact Scott Hutchinson at Evolution Jobs UK today to seize this opportunity and embark on a sustainable career that matters.


Scott Hutchinson
Senior Recruitment Consultant
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